To simplify and clarify the terms and conditions for SOAR Educational Services and its representative, Latina Nickelson, Special Education Advocate & IEP Coach, the following covers the key areas such as advocacy, coaching, data collection, and other services provided:
Terms & Conditions Summary for SOAR Educational Services
Service Offerings and Refunds:
PDF Products: Non-refundable due to the nature of e-products.
Role of Non-Attorney Advocates: Our services are provided by non-attorney advocates. Content shared is opinion-based and not to be considered as legal/medical advice.
Advocacy Services: All pricing is subject to change.
Chaos to Collaboration℠ Membership:
By joining this membership, you are agreeing to the following terms, which are integral to our legal agreement:
Subscription Type: Choose between monthly or annual billing cycles. This membership includes access to live programming, content portal, and community interaction. It does not cover one-on-one consulting services.
Fees and Term: Your subscription fee is billed recurrently (monthly or annually) until cancellation. Cancellations must be done at least three days before the next billing date via the membership area.
Authorization: You authorize recurring charges to your card as per your chosen subscription plan.
Trial Subscriptions: We may offer trial periods with specific terms provided on the sign-up page.
Post-Payment Process: Transactions are processed by Stripe. A purchase receipt and welcome email with login details will be sent within 24 hours.
Refunds: Monthly fees are non-refundable. Annual subscriptions can be refunded within the first 30 days, unless a free 1:1 coaching call was used as a promotional bonus.
Billing Issues: Failure to update payment methods within 5 business days of a failed payment may result in restricted or terminated access.
Company’s Rights: We reserve the right to enforce terms, conduct platform maintenance, and comply with legal obligations.
Your Obligations: The platform and content are to be used appropriately, without misuse or sharing of login details.
License to Content: The program material is licensed for personal use only. Unauthorized use may incur a significant charge.
Legal Terms: The agreement is governed by the laws of Florida, with provisions for assignment, severability, and waiver as described.
Outstanding Balances: Incurs a 2% monthly interest rate plus consultation fees for time spent on bill collection.
Cooperation & Communication: Clients are expected to cooperate and communicate primarily via email, limiting use of text and social media for case-related matters.
Record Retention: Client is responsible for retaining their own records. SOAR Educational Services’ records are typically destroyed one year after last activity.
Availability & Scheduling:
Confidentiality: Commitment to confidentiality unless required by law or agreed upon in writing.
No Guarantee of Outcome: Acknowledgment that no specific outcomes are guaranteed from our services.
Indemnification: Clients agree to indemnify Latina Nickelson from liabilities arising from advocacy services.
Legal Fees & Disputes: Client responsible for any legal fees incurred by Latina Nickelson in relation to disputes or legal actions involving the services provided.
Contract Termination: Either party may terminate the contract with written notice; outstanding balances remain payable.
Force Majeure: No liability for delays or failures due to events beyond control, such as natural disasters or pandemics.
Informed Consent: Clients are encouraged to read and understand all materials and rights related to their cases.
Agreement to Terms: Use of our services implies agreement to these terms and conditions.
Website Use: Conditions for using SOAR Educational Services’ websites, including copyright and material use restrictions.
Privacy Statement: Overview of data collection, use, and rights related to personal information.
Refund Policy for Purchases: Details on eligibility and process for refunds.